Orders are available for Australia and New Zealand only. All Other countries must email firstname.lastname@example.org for estimate on shipping before ordering. Most of our items are shipped via Fastway couriers and Australia Post however and on occasions other couriers may be contracted. Orders may be sent from different warehouses depending on your order.
New Zealand Postage Rates
$15.50AUD for all orders under 2kgs
For pricing on other order weights please refer to the postage quote in your cart and keep in mind that we cannot and do not calculate nor take responsibility for any taxes or duties payable to international destinations. NZ customers may find this duty estimator helpful. We despatch your goods once we have received payment and you must then liase with local authorities for information regarding taxes and duties. Please also refer to your in cart quote for any other international shipping destinations.
All orders of $150 or more are free shipping in Australia.
Shipping within Australia is FREE for item purchases $150 and over. Purchases under $150 will incur a flat rate shipping fee of $15.
For most items, we usually use Fastway Couriers and Australia Post Service which takes up to 7 business days for delivery. For faster delivery there is Express shipping option available at higher charge.
Delivery companies will vary per item e.g furniture items, mirrors, artwork depending on state we may use different carriers. Please note on your order if the delivery will be non standard e.g flights of stairs, apartment living, additional delivery costs will occur. All our items are sign upon delivery, if no one is home there will be a card left for available pick up through your local Australia Post counter or a courier card note left to arrange another day for delivery.
When your order is dispatched, you will receive an email with your tracking number. You can track parcels in the following ways:
- Fastway Couriers: https://www.fastway.com.au/tools/track/
- For orders with Australia – contacts are as follows”
- Australia Post Customer Help & Support at 13 76 78 or tracking in Australia https://auspost.com.au/parcels-mail/track.html
- If you have not received your purchase after 10 working days and your order is not a pre order item then please contact us at email@example.com so we can track your order.
Viva Interiors is not responsible for any logistical delays by shipping companies or delays from unusual weather conditions.
Domestic Shipping Rates
Australian orders $150 and over recieve FREE SHIPPING
Flat rate shipping $15